TECHNICAL SUPPORT

Instant support for all your computer related technical problems is just a click away. Computer Works Unlimited is a one stop solution for all your worries regarding your PC or cell phone

HELP DESK

Computer Works Unlimited Help-desk is an excellent service for users to get immediate support for their day to day IT issues. Trained technicians will work closely with users to troubleshoot and identify issues and address changes and fixes immediately.

REMOTE ASSISTANCE

Any user who is experiencing software or operating system problems can take advantage of remote assistance. Once a remote help desk user is given permission by the user to access a computer, they can essentially take PC remote control of the computer to troubleshoot and correct any known problems.

ONSITE SUPPORT

In the convenience of your home or place of business, delivering that on-site service that Computer Works Unlimited has become known for, our certified technicians provide comprehensive technical assistance to frustrated clients looking for answers from a credentialed expert.

SUBMIT A TICKET

Whether you’re a regular customer or a first-time client, we offer the conveniency for our customers to submit a support ticket. Our support team handles support tickets with extreme importance.

TECHNICAL SUPPORT

Instant support for all your computer related technical problems is just a click away. Computer Works Unlimited is a one stop solution for all your worries regarding your PC or cell phone

HELP DESK

Computer Works Unlimited Help-desk is an excellent service for users to get immediate support for their day to day IT issues. Trained technicians will work closely with users to troubleshoot and identify issues and address changes and fixes immediately.

REMOTE ASSISTANCE

Any user who is experiencing software or operating system problems can take advantage of remote assistance. Once a remote help desk user is given permission by the user to access a computer, they can essentially take PC remote control of the computer to troubleshoot and correct any known problems.

ONSITE SUPPORT

In the convenience of your home or place of business, delivering that on-site service that Computer Works Unlimited has become known for, our certified technicians provide comprehensive technical assistance to frustrated clients looking for answers from a credentialed expert.

SUBMIT A TICKET

Whether you’re a regular customer or a first-time client, we offer the conveniency for our customers to submit a support ticket. Our support team handles support tickets with extreme importance.

TECHNICAL SUPPORT SERVICES

TECHNICAL SUPPORT

Confidence will develop in your decision to call Computer Works Unlimited support service as when it comes down to it, no one knows more about maintaining you and your computer up and running. Our individual computer support for domestic users starts with our implausible support services, but that’s just the inauguration. The first point of contact for all such work is generally the manufacturer’s technical support. However, as manufacturers and other third party vendors are trying to scale-back on in-house technical support to manage bottom-lines; they are not able to support and advice according to the customer’s daily needs. Computer Works Unlimited is a one stop solution for all your worries regarding your PC or any enhancements. Be it the busy professionals of today who cannot afford to unplug theirs PCs to take it to some local store, or the inconvenience of some unknown person visiting your home for the service. We are here to make life simpler for all of you. Instant support for all your computer related technical problems is just a click away Computer Works Unlimited knows that there are quite a bit of computer repair shops in Acadiana who are just in it for the money. We are not like that! Here you will find some of the resources that you can use yourself to repair your computer.

HELP DESK

Computer Works Unlimited Help-desk is an excellent service for users to get immediate support for their day to day IT issues. Trained technicians will work closely with users to troubleshoot and identify issues and affect changes and fixes immediately. Using secure tools, technicians can remotely fix the problems or dispatch an on-site technician (on-site support) if the problems are not solved remotely. Call us at our Help Desk at 337-453-5009 to speak with a Customer Service Representative.

REMOTE ASSISTANCE

Any user who is experiencing software or operating system problems can take advantage of remote assistance. Once a remote help desk user is given permission by the user to access a computer, they can essentially take pc remote control of the computer to troubleshoot and correct any known problems. It is also possible for a remote help desk user to perform software updates, installations and many other important online computer repair and maintenance functions. Therefore, not only the end user, but technical support people can take advantage of remote assistance.

Employers can also benefit from remote assistance, when it is necessary to monitor computer usage and activities of employees. Some remote assistance programs allows a remote user to view up to fifty screens at one time. These programs allows viewing and maintenance through a web browser, so the application itself does not actually have to be running at the time a connection is made to a remote desk top.

What is Required to Use Remote Assistance?
There is no special hardware necessary to provide remote assistance. Two computers with Internet access that are running the same special remote assistance software are required. For some systems, remote desktop support software must be purchased and downloaded on all computers to be accessed with remote assistance as well as the administrator’s computer. In general, there is a cost for the software, but free remote support solutions are also available.

Before remote assistance can be used, it is necessary for the end user to either send a request for assistance through the operating system’s messaging system or for the end user to set up permissions for the administrator computer to access their system remotely. It is critical to ensure that anyone accessing a computer remotely does not intend to install any malicious software or perform actions that cause further problems with the computer. These days pc remote support software is well equipped for security situations, but nevertheless it is important to always know who it is that you are giving remote pc access to before setting up the necessary permissions.

ONSITE SUPPORT

We are the On-Site Solution to Your Computer Repair Needs
In the convenience of your home or place of business, delivering that on-site service that Computer Works Unlimited has become known for, our certified technicians provide comprehensive technical assistance to frustrated clients looking for answers from a credentialed expert.Our mobile technicians arrive at your location, day and night, aiding you in all forms of technical support: virus and spyware removal, installation of peripherals, setting up a network, configuring your audio-visual array, and a host of other technical issues.Your need of computer repair must get done right away. The stress and aggravation of system failure prevents your operation to run smoothly but do you take it anywhere?
The Question is, where should you take it?
Does it really matter where you take it?
We would suggest that it does! Here are some things you may have not considered before… as to what kind of turn around time will they have?
Some computer repair companies will take two to three weeks to return your PC to you. Are you seriously ready to be without your computer for that long?
Do you shop around? Some repairs could get your computer back to you in as little as a few hours as others will be faster. And the charge could be more expensive and worth it if you are working on a big project that has to get done right away.
Computer Works Unlimited stands out beyond most! We don’t charge an hourly fee like they do, or an outrageous high cost like that could take a long time like a chain company would offer. Our prompt service is KING! The customer is our priority! We want your service call to be satisfactory – it’s our guarantee!
Our goal is to service your equipment in the environment at which is resides in, not for you to bring it to us and not work after you take back to your office or home. With our motto to make sure you approve everything we do before we start, so there will be no surprises!
We examine your needs, advise and suggest a prosperous solution that will help your business grow, either from suggesting a back-up system, advising a network solution, a preventative solution or offering an upgrade offer.
Our staff will advise a smart investment to help your PC problems.
Contact us ASAP for appointment, we can come to your home, office, or store front today to help resolve your PC needs!

SATISFIED CUSTOMERS
CUSTOMER SERVICE
RESPONSE TIME
TROUBLESHOOTING
POSITIVE FEEDBACK
EXPERIENCE
SUBMIT A TICKETSUBMIT A SUPPORT TICKET BELOW AND OUR TEAM OF PROFESSIONALS WILL GET BACK TO ASAP!

337 522 5244